How It Works

Custom Workwear in 6 Simple Steps

No design experience needed. Our online tool makes ordering branded workwear as easy as picking a t-shirt.

Choose Your Garment

Browse our full range of workwear. Polo shirts, hoodies, fleeces, jackets, t-shirts, and caps. Every garment is sourced from trusted brands like Uneek, AWDis, Regatta, and Beechfield.

We carry everything from lightweight polos for hospitality teams to waterproof jackets for outdoor crews. Not sure what you need? Our Starter Packs are a great place to begin.

Pick Your Colour

Most garments are available in 10 to 15 colours. Black, navy, royal blue, bottle green, charcoal, red, white, and more. Choose the colour that matches your brand or industry.

Need different colours for different team members? No problem. You can mix and match colours within the same order.

Upload Your Logo

Drag and drop your company logo into our design tool. We accept PNG, SVG, and JPG files. For the best embroidery results, use a high-resolution image with a transparent background.

Do not have a vector version of your logo? That is fine. Upload whatever you have and we will work with it. If we need a better quality file, we will get in touch before production.

Choose Embroidery Position

Place your logo exactly where you want it. Options include left chest, right chest, centre chest, centre back, and sleeve positions. The most popular choice is left chest — clean and professional.

One embroidery position is included in the price of every garment. Most customers go with left chest — clean and professional. Need a second position (e.g. logo on the back too)? Additional positions are £4.99 each.

Preview Your Design

See your logo on the garment in real-time before you commit. Adjust the positioning, check the colours, and make sure everything looks right. What you see is what you get.

Our live preview shows your logo at the correct scale on the garment you have selected, in the colour you have chosen. No surprises when your order arrives.

Order and We Deliver

Pay securely online with Stripe. We accept all major credit and debit cards, Apple Pay, and Google Pay. Once your order is placed, we embroider your garments and ship them directly to your door.

Most orders are produced and shipped within 5 to 7 working days. You will receive tracking information by email once your order is dispatched. UK-wide delivery.

Frequently Asked Questions

Got Questions?

Here are the answers to the most common things people ask us.

Before your logo can be stitched, it has to be digitised: converted into a stitch file that tells the embroidery machine exactly where every stitch goes. For print, we prepare your artwork for the printer. That's a one-off job per design and size, so you pay the setup fee once. We keep your file on record, and every repeat order with the same email address, logo and size skips the fee automatically. Use the same logo across polos, hoodies and caps in one order and you still only pay it once.

Simple: garment price + a per-item charge for each logo + the one-off setup (first order only) + delivery. Garment prices fall as you order more of the same garment, and logo prices fall as your order has more logos in total. There's no VAT to add, and you see the full price before you pay.

A real person checks every order before it goes into production: logo quality, size, position and how your colours will look on the garment. If anything needs changing we'll email you before going ahead. If you'd specifically like to see a proof, just add a note at checkout.

We accept PNG, JPG, SVG, PDF, AI, EPS, PSD and TIFF files up to 50MB. Vector files (AI, EPS, PDF, SVG) or a high-resolution PNG with a transparent background give the sharpest result. If you only have a low-res file, upload it anyway — we will review it and reach out if we need a better version before we start production.

Standard orders are usually dispatched within 5–6 working days, and Express orders within 3 working days (guaranteed). You'll get a tracking link by email as soon as your order ships. See Delivery & Returns. If you have a deadline, get in touch with us at hello@crewstitch.co.uk and we will do our best to accommodate.

No. You can order a single item if that is all you need. Prices per item decrease as your order quantity increases, so ordering more is better value — but there is no minimum. Whether you need 1 polo or 500, we have got you covered.

We are here to help. Email us at hello@crewstitch.co.uk or use our contact form. Whether you need advice on garment choices, help with your logo, or a custom quote for a larger order, just ask. We aim to respond within one working day.

Because each item is custom embroidered with your logo, we cannot accept returns on personalised goods unless they are faulty or we have made an error. We always send a preview before production so you can check everything is correct. See our full terms and conditions for details.

Yes. Our pricing is tiered — the more you order, the lower the price per item. Volume discounts are applied automatically at checkout. For very large orders (100+ items), get in touch for a bespoke quote.

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